{"id":11686,"date":"2024-07-08T17:43:06","date_gmt":"2024-07-08T17:43:06","guid":{"rendered":"https:\/\/naturaliapousada.com.br\/?page_id=11686"},"modified":"2025-02-18T18:04:08","modified_gmt":"2025-02-18T18:04:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/naturaliapousada.com.br\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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PLANNING YOUR TRIP\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to purchase the \u201cflex\u201d boat ticket in advance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For the trip arriving in Ilha Grande, it is not necessary to buy your ticket in advance. We recommend purchasing the ticket at the time of travel to avoid potential issues with ticket exchanges or changes in departure times. For the return trip from Ilha Grande, we recommend buying the ticket the day before, once you have decided on your departure time.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I park my car?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

There are parking options available in both Angra dos Reis and Concei\u00e7\u00e3o de Jacare\u00ed. Some options include:

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  • Angra dos Reis: Dois Irm\u00e3os, Marcelo, Anil, Ori<\/span><\/li>
  • Concei\u00e7\u00e3o de Jacare\u00ed: Vista Mar, Objetiva<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like a transfer for my arrival on Ilha Grande. Do you offer this service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Yes, we can arrange this service with our partners for private or shared transfers. Please contact our reception directly for more information.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there ATMs on Ilha Grande?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    No, there are no ATMs on the island. Most establishments accept debit and credit cards, but we recommend bringing some cash from the mainland.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there currency exchange offices on Ilha Grande?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    No, there are no currency exchange offices on the island. Most establishments accept debit and credit cards, but we recommend exchanging money and bringing Brazilian Reais from the mainland.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI plan to arrive at the inn early. Can I have breakfast?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Breakfast on the day of arrival is not included in the daily rate. However, it is possible to enjoy the breakfast for an additional fee.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI will arrive at the inn before the check-in time. Can I leave my luggage and explore the area?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Yes, we have a luggage storage area where guests can leave their bags and go out to enjoy the day.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like to hire a porter for my arrival at the inn. Can you arrange this service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Porters are available at the tourist pier in Vila do Abra\u00e3o, and we recommend arranging this service directly upon your arrival.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have mobility issues. What is the structure of the inn like?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Our inn has many ramps and stairs due to the terrain where we are located. Additionally, the path from the pier to the pousada is 1 km long, passing through flat dirt roads, a stretch of beach (about 100 meters of soft sand), and finally, about 100 meters on a rustic cobblestone path with a relatively steep climb at the end. Please take this into consideration when making your reservation.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    POLICIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the inn accept pets?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    No, we do not accept pets. However, there are pet hotels available in Vila do Abra\u00e3o. Please contact us for more information.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the inn accept children?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Children aged 4 and older are welcome (considered as regular extra guests in terms of rates). Due to the topographical features and property characteristics (many ramps, stairs, and unprotected balconies), we recommend children be at least 10 years old.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe are a group of more than 6 people and will be staying in 3 rooms. Can you make an exception to your policy to accommodate us?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    To ensure the quality of our services and the experience of our guests, we do not make exceptions to our policy. We hope to be able to accommodate you on another opportunity!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe are a group of fewer than 6 people and would like to reserve 4 rooms. Can you make an exception to your policy to accommodate us?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    To ensure the quality of our services and the experience of our guests, we do not make exceptions to our policy. We hope to be able to accommodate you on another opportunity!<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI checked the weather forecast, and it will rain during my stay. Can I cancel or reschedule my reservation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    According to our cancellation policy, we do not offer rescheduling. Cancellations are subject to the cancellation policy, and there is no exemption from the cancellation fee due to weather conditions.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is the payment of the reservation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    At least 50% of the total reservation amount must be paid via bank deposit, PayPal, or credit card at least 30 days before the check-in date. The remaining balance will be charged at the inn upon check-in.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn which currency can I pay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    All charges are made in Brazilian Reais (BRL), the local currency. Exceptionally and upon request, we may accept US dollars and euros, with the exchange rate defined by the inn’s management according to the tourism rate, including an additional fee to cover exchange rate fluctuations.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is the cancellation policy for standard reservations?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
    1. 30 days or more before check-in: no penalty<\/span><\/li>
    2. Between 29 and 15 days before check-in: 25% of the total reservation amount<\/span><\/li>
    3. Between 14 and 7 days before check-in: 50% of the total reservation amount<\/span><\/li>
    4. 6 days or less before check-in, or in case of no-show: 100% of the total reservation amount<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t How is the cancellation policy for holiday packages or groups of two or more rooms?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
      1. 30 days or more before check-in: no penalty<\/span><\/li>
      2. Between 29 and 15 days before check-in: 50% of the total reservation amount<\/span><\/li>
      3. 14 days or less before check-in: 100% of the total reservation amount<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        SERVICES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI need to work during my stay. Does the Wi-Fi work well?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        We offer the highest speed internet service available on Ilha Grande, with Wi-Fi provided in our common area and rooms. However, due to natural conditions inherent to Ilha Grande, the service may experience fluctuations.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if there is a power outage?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        The electricity service in Vila do Abra\u00e3o can be interrupted due to weather and structural issues. We have our own generator that operates from 6:00 PM to 11:00 PM in case of a power outage.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I check the weather forecast?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Being a tropical island, it is very difficult to predict the weather accurately. Nevertheless, we recommend the website windguru.cz.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have dietary restrictions. Can you offer a special breakfast for me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Please inform us of your dietary restrictions upon your reservation, and we will do our best to accommodate you. Breakfast is served buffet-style with a rich variety of fresh fruits, juices, yogurt and cereals, as well as breads, cold cuts, cakes, and scrambled eggs. We do not offer individual special preparations.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like to have a television in my room. Is there a rental option?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        No, by choice and primarily to preserve the tranquility of our guests, we do not have televisions in the rooms or any areas of the pousada. There is no rental option.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I smoke in the common areas of the inn?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        No, smoking is prohibited within the property, except on the private balcony of each room.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer lunch or dinner?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        No, we only offer breakfast, which is included in the daily rate, and a complimentary afternoon tea.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer laundry service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        No, we do not offer laundry service, but we can recommend laundries in Vila do Abra\u00e3o.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pay for my stay in dollars or euros?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        The amount to be paid in advance must be in brazilian reais (BRL). The remaining balance, to be paid at check-in, can be paid in dollars or euros, on an exceptional basis, with the exchange rate defined by the pousada management according to the tourist rate, plus a surcharge to cover currency fluctuations.<\/span><\/p>

        \u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe are celebrating a special occasion (honeymoon, anniversary, etc.). Do you offer any special treat?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        We are honored to have you with us for such an important occasion! We do not offer any special treats, but you can check our mini bar at the reception for the purchase of champagne, wines, beers, and soft drinks.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

        \n\t\t\t
        \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t
        \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t

        PLANNING YOUR RETURN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI plan to leave the inn early in the morning. Can I have breakfast before 8:00 AM?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Our breakfast is prepared every morning to ensure the best fresh options for our guests. Therefore, it is not available before the standard time.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI plan to leave Ilha Grande late in the day. Can I store my luggage at the inn after check-out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Yes, we have a luggage storage area where guests can leave their bags and enjoy their last day on the island.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to have a late check-out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        The possibility of a late check-out depends on room availability. If there is an incoming guest, late check-out is not possible. If the room is available, we offer a late check-out until 7:00 PM for half the daily rate. It can be confirmed the night before check-out.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like to hire a porter for my return. Can you arrange this service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Yes, please make the request at the reception by the night before your departure, and we will schedule the service for you.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

        \n\t\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI would like a transfer for my return to Rio de Janeiro\/ Paraty. Do you offer this service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Yes, we organize this service with our partners for private or shared transfers. Please contact us directly at the reception for more information.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        PLANNING YOUR TRIP Do I need to purchase the \u201cflex\u201d boat ticket in advance? For the trip arriving in Ilha Grande, it is not necessary to buy your ticket in advance. We recommend purchasing the ticket at the time of travel to avoid potential issues with ticket exchanges or changes in departure times. For the […]<\/p>\n","protected":false},"author":1,"featured_media":2853,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"inline_featured_image":false,"cybocfi_hide_featured_image":"yes","footnotes":""},"class_list":["post-11686","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQ | Pousada Naturalia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/naturaliapousada.com.br\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Pousada Naturalia\" \/>\n<meta property=\"og:description\" content=\"PLANNING YOUR TRIP Do I need to purchase the \u201cflex\u201d boat ticket in advance? For the trip arriving in Ilha Grande, it is not necessary to buy your ticket in advance. We recommend purchasing the ticket at the time of travel to avoid potential issues with ticket exchanges or changes in departure times. 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For the trip arriving in Ilha Grande, it is not necessary to buy your ticket in advance. We recommend purchasing the ticket at the time of travel to avoid potential issues with ticket exchanges or changes in departure times. 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