PLANNING YOUR TRIP
For the trip arriving in Ilha Grande, it is not necessary to buy your ticket in advance. We recommend purchasing the ticket at the time of travel to avoid potential issues with ticket exchanges or changes in departure times. For the return trip from Ilha Grande, we recommend buying the ticket the day before, once you have decided on your departure time.
There are parking options available in both Angra dos Reis and Conceição de Jacareí. Some options include:
- Angra dos Reis: Dois Irmãos, Marcelo, Anil, Ori
- Conceição de Jacareí: Vista Mar, Objetiva
Yes, we can arrange this service with our partners for private or shared transfers. Please contact our reception directly for more information.
No, there are no ATMs on the island. Most establishments accept debit and credit cards, but we recommend bringing some cash from the mainland.
No, there are no currency exchange offices on the island. Most establishments accept debit and credit cards, but we recommend exchanging money and bringing Brazilian Reais from the mainland.
Breakfast on the day of arrival is not included in the daily rate. However, it is possible to enjoy the breakfast for an additional fee.
Yes, we have a luggage storage area where guests can leave their bags and go out to enjoy the day.
Porters are available at the tourist pier in Vila do Abraão, and we recommend arranging this service directly upon your arrival.
Our inn has many ramps and stairs due to the terrain where we are located. Additionally, the path from the pier to the pousada is 1 km long, passing through flat dirt roads, a stretch of beach (about 100 meters of soft sand), and finally, about 100 meters on a rustic cobblestone path with a relatively steep climb at the end. Please take this into consideration when making your reservation.
POLICIES
No, we do not accept pets. However, there are pet hotels available in Vila do Abraão. Please contact us for more information.
Children aged 4 and older are welcome (considered as regular extra guests in terms of rates). Due to the topographical features and property characteristics (many ramps, stairs, and unprotected balconies), we recommend children be at least 10 years old.
To ensure the quality of our services and the experience of our guests, we do not make exceptions to our policy. We hope to be able to accommodate you on another opportunity!
To ensure the quality of our services and the experience of our guests, we do not make exceptions to our policy. We hope to be able to accommodate you on another opportunity!
According to our cancellation policy, we do not offer rescheduling. Cancellations are subject to the cancellation policy, and there is no exemption from the cancellation fee due to weather conditions.
At least 50% of the total reservation amount must be paid via bank deposit, PayPal, or credit card at least 30 days before the check-in date. The remaining balance will be charged at the inn upon check-in.
All charges are made in Brazilian Reais (BRL), the local currency. Exceptionally and upon request, we may accept US dollars and euros, with the exchange rate defined by the inn’s management according to the tourism rate, including an additional fee to cover exchange rate fluctuations.
- 30 days or more before check-in: no penalty
- Between 29 and 15 days before check-in: 25% of the total reservation amount
- Between 14 and 7 days before check-in: 50% of the total reservation amount
- 6 days or less before check-in, or in case of no-show: 100% of the total reservation amount
- 30 days or more before check-in: no penalty
- Between 29 and 15 days before check-in: 50% of the total reservation amount
- 14 days or less before check-in: 100% of the total reservation amount
SERVICES
We offer the highest speed internet service available on Ilha Grande, with Wi-Fi provided in our common area and rooms. However, due to natural conditions inherent to Ilha Grande, the service may experience fluctuations.
The electricity service in Vila do Abraão can be interrupted due to weather and structural issues. We have our own generator that operates from 6:00 PM to 11:00 PM in case of a power outage.
Being a tropical island, it is very difficult to predict the weather accurately. Nevertheless, we recommend the website windguru.cz.
Please inform us of your dietary restrictions upon your reservation, and we will do our best to accommodate you. Breakfast is served buffet-style with a rich variety of fresh fruits, juices, yogurt and cereals, as well as breads, cold cuts, cakes, and scrambled eggs. We do not offer individual special preparations.
No, by choice and primarily to preserve the tranquility of our guests, we do not have televisions in the rooms or any areas of the pousada. There is no rental option.
No, smoking is prohibited within the property, except on the private balcony of each room.
No, we only offer breakfast, which is included in the daily rate, and a complimentary afternoon tea.
No, we do not offer laundry service, but we can recommend laundries in Vila do Abraão.
The amount to be paid in advance must be in brazilian reais (BRL). The remaining balance, to be paid at check-in, can be paid in dollars or euros, on an exceptional basis, with the exchange rate defined by the pousada management according to the tourist rate, plus a surcharge to cover currency fluctuations.
We are honored to have you with us for such an important occasion! We do not offer any special treats, but you can check our mini bar at the reception for the purchase of champagne, wines, beers, and soft drinks.
PLANNING YOUR RETURN
Our breakfast is prepared every morning to ensure the best fresh options for our guests. Therefore, it is not available before the standard time.
Yes, we have a luggage storage area where guests can leave their bags and enjoy their last day on the island.
The possibility of a late check-out depends on room availability. If there is an incoming guest, late check-out is not possible. If the room is available, we offer a late check-out until 7:00 PM for half the daily rate. It can be confirmed the night before check-out.
Yes, please make the request at the reception by the night before your departure, and we will schedule the service for you.
Yes, we organize this service with our partners for private or shared transfers. Please contact us directly at the reception for more information.
